Use of artificial intelligence
Chat assistant. On zherpa.ai (on its Spanish-language pages) and on zherpa.tech, an AI assistant answers questions about Zherpa’s services. If you ask it to, it records the details you provide so that a person on our team can contact you and follow up on your request.
Interface for AI agents. zherpa.tech offers a WebMCP interface so that the AI agents you use in your browser can look up which Zherpa Crew specialist fits a specific need. If your agent sends a contact request on your behalf, it is recorded and handled the same way as a request made through the chat. Zherpa does not operate or control those agents, or how they interpret or present the information.
Who decides. A person. Neither the assistant nor the interface makes decisions about you or makes commitments on Zherpa’s behalf. The information they provide is for guidance only; the scope, pricing and terms that apply to your case are confirmed by our team. On our own websites we apply the same principle we apply with our clients, Humano al Mando (human in command): artificial intelligence informs; people respond and decide.
Where data is recorded. In Zoho, Zherpa’s technology provider.
Limits. The assistant can make mistakes. If an answer is unclear, ask for a person to contact you. Do not share sensitive personal data or confidential information in the chat or through your agent.
Contact. If you prefer not to use the assistant, reach us through our contact page. Questions about this document or your personal data: legal@zherpa.ai.
Your personal data is processed in accordance with our Privacy Notice (in Spanish).